The civil justice system has priced itself out of reach of most people and only the very rich and the very poor that qualify for legal aid can generally afford to venture to court.


For many different reasons, 95% of civil cases are settled on the steps of the court through negotiations and not through adjudication. Clients are therefore not likely to get their day in court, despite the guarantee contained in Section 34 of the Constitution of the Republic of South Africa, 1996 that everyone has the right to have any dispute resolved in a fair and public hearing before a court. Against this background, the South African Parliament has since 1994 passed the  Labour Relations Act, 66 of 1995 that established the Commission for Conciliation, Mediation and Arbitration (CCMA) that gave substance to the Section 34 right of employees to have their disputes resolved.  In doing so the CCMA revolutionised the way in which labour disputes were resolved.


Following the Labour Relations Act, Parliament has since 1994 passed 44 statutes that provide for mediation.  In 2009 the South African corporate sector finally endorsed mediation as an important element of good governance.

This is in line with the international trend in business and the South African parliament’s promotion of mediation as a tool to resolve disputes.  The endorsement came with the publication of the King 111 Report by the Institute of Directors. Mervyn King SC wrote as follows in the Report:

  1. Directors should preserve business relationships.  Consequently, when a dispute arises, in exercising their duty of care, they should endeavour to resolve it expeditiously, efficiently and effectively.
  2. Mediation enables novel solutions, which a court may not achieve, as it is constrained to enforce legal rights and obligations.  In mediation, the parties’ needs are considered, rather than their rights and obligations.  It is in this context that the Institute of Directors in South Africa (IoD) advocates mediation.


King III Report (2009) under the heading “Dispute Resolution” provides the following explanatory notes of the King 111 principle promoting mediations in the corporate sector:

  1. Directors and executives, in carrying out their fiduciary duties to a company, have to ensure that disputes are resolved as effectively, efficiently and expeditiously as possible [par 38].
  2. Mediation is more appropriate than litigation where interests of the disputing parties need to be addressed and commercial relationships need to be preserved and even enhanced [par 43].
  3. The use of mediation allows the parties to create options for resolution that are generally not available to the parties in litigation or in arbitration [par 49].
  4. In addition to the above initiatives in favour of mediation, the Rules Board of the Department of Justice is also actively searching for ways to implement what is known as court-°©‐aligned mediation in South Africa.
  5. The potential for mediation to resolve disputes has not gone unnoticed by the National Prosecuting Authority (NPA) and the NPA’s Policy Directive of April 2012 provides for informal mediation between the victim and offender. 



Chris Roodt
Chris Roodt
I am the Managing Director of various legal entities; varying from agriculture to residential and business developments. For the past six years Pieter Esterhuizen has been involved with all, baring one, legal entity. I have always received excellent service from Pieter and I am impressed with his personal knowledge of all spheres of business, as well as his professional and speedy response to quer...
Franco van der Westhuizen
Thanks a million - you guys are legends!
Willie Esterhuizen
Relationship Executive: Commercial / Absa Retail a
Absa Bank has been associated with LUMENROCK (and previously KSE & Associates) for many years. We are very proud and privileged to be the bankers of a professional group like LUMENROCK – that really adds value to all their customers’ financial affairs. Pieter Esterhuizen has always demonstrated the highest levels of integrity and it is a real pleasure dealing with each and every one at LUM...



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